SHIPPING & RETURNS
SHIPPING AND RETURNS:
All orders are shipped from Australia within 48 hours of order.
TRACKING:
You can track your shipment here : https://auspost.com.au/mypost/track/#/search
All parcels are traceable via the tracking number you will receive in an email upon confirmation of payment.
RETURNS & EXCHANGES:
Henesii has a strict 7 day returns policy from the date of receiving your goods.
Please note that due to hygienic & sanitary reasons, we are unable to offer any return or exchange on earrings.
Henesii only offers credit notes on exchanges.
Henesii does not accept exchanges on sale items or items using a discount code.
If you believe your item is faulty please email photos to: hello@henesii.com within 7 days of receiving goods.